Privacy Policy

Last updated: March 2026

Sunset DJ’s and events committed to protecting your privacy and handling your personal information in a responsible manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, hold, disclose and protect your personal information when you interact with us, including through our website sunsetdjsandevents.com.au , when you make an enquiry, book our DJ services for a wedding, engagement party, reception or other event, or otherwise deal with us.

1. What personal information do we collect?

We may collect the following types of personal information:

Contact details (full name, email address, mobile/phone number, postal address)
Event details (wedding date, venue name & address, ceremony & reception times, number of guests, type of event)
Preferences and requirements (music tastes, must-play / do-not-play lists, special requests, first dance song, parent dances, etc.)
Payment information (bank details or credit card information — only if processed directly; most commonly handled via secure third-party like Stripe/PayPal)
Photos, videos or other media you provide (e.g. inspiration playlists, ceremony details, family information)
Any other information you voluntarily provide to us (e.g. via enquiry form, email, phone, Instagram DM, Facebook message)

We may also collect:

Automatically collected technical data (IP address, browser type, device information, pages visited, time/date of visit, referring site) via cookies and similar technologies

2. How do we collect your personal information?

We collect personal information:

Directly from you when you fill out our contact/booking enquiry form, email us, call us, message us on social media, or provide details during consultations/meetings
From third parties (with your consent) such as your wedding venue, wedding planner, or another service provider referring you
Automatically through your use of our Website (cookies, analytics tools)

3. Why do we collect, hold, use and disclose your personal information?

We collect, hold, use and disclose your personal information for the following primary purposes:

To respond to your enquiries and provide quotes
To provide and manage our DJ & MC services (including preparing playlists, coordinating with venues/other suppliers, performing at your event)
To process payments and issue invoices/receipts
To communicate with you about your booking (reminders, timelines, music requests, run sheets)
To improve our services and Website
For record-keeping, insurance, dispute resolution and legal obligations
For marketing our services (only if you have consented — see section 7)

4. Who do we disclose your personal information to?

We may disclose your personal information to:

Venue staff, wedding coordinators/planners, photographers, videographers, caterers or other suppliers involved in your event (only the information they reasonably need)
Our professional advisors (accountant, lawyer, insurer)
Payment processors (e.g. Stripe, PayPal)
IT/service providers (website host, email provider, cloud storage) — some may be located overseas (see section 8)
As required or authorised by law (e.g. to comply with a subpoena or court order)

We do not sell your personal information to third parties for their own marketing purposes.

5. How do we hold and protect your personal information?

We store personal information in both electronic and (sometimes) paper form. We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification or disclosure, including:

Password protection and encryption where appropriate
Secure cloud storage and secure payment gateways
Limiting access to staff who need it for legitimate business purposes

Unfortunately, no data transmission or storage is 100% secure. We cannot guarantee absolute security.

6. How long do we keep your personal information?

We keep your personal information only for as long as necessary for the purposes outlined in this policy, or as required by law (typically 7 years for tax/invoice records). After that time we will securely destroy or de-identify it.

For unsuccessful enquiries or past clients we generally retain basic contact & event details for 2–5 years for reference/marketing (if consented).

7. Direct marketing

If you have provided your contact details and consented (or we are otherwise permitted by law), we may send you occasional updates about our services, special offers, or wedding/DJ-related tips. You can opt out at any time by:

Clicking "unsubscribe" in any marketing email
Contacting us directly

We will stop sending marketing messages as soon as practicable after your request.

8. Overseas disclosure

Some of our service providers (e.g. email marketing tools, cloud storage, analytics) may store or process data outside Australia (commonly USA, EU, Singapore). We take reasonable steps to ensure those overseas recipients handle your information in accordance with Australian privacy laws (e.g. via contracts), but we cannot guarantee foreign laws provide the same level of protection.

By providing us with personal information, you consent to this possible overseas disclosure.

9. Accessing and correcting your personal information

You have the right to:

Access the personal information we hold about you
Request correction of any inaccurate, incomplete or outdated information

To make a request, contact us using the details below. We may charge a reasonable fee for access (but not for corrections). We will respond within a reasonable period (usually 30 days).

In some cases we may refuse access/correction (e.g. legal reasons) — we will explain why if this occurs.

10.

Complaints

If you believe we have breached the Australian Privacy Principles or this policy, please contact us first so we can try to resolve it. Provide details of your complaint in writing.

We will acknowledge your complaint within 7 days and aim to investigate and respond within 30 days.

If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au

Phone: 1300 363 992

11. Changes to this Privacy Policy

We may update this policy from time to time. The current version will always be posted on our Website with the "Last updated" date. Continued use of our Website/services after changes constitutes acceptance of the updated policy.

12. Contact us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

[Your Full Name or Business Name]

Email: info@sunsetdjsandevents.com

Phone: 0402364125

Thank you for trusting us with your wedding celebration — we value your privacy and look forward to helping make your day unforgettable.